Wota WiFi respects your privacy. This Privacy Policy explains how Immutifi, Inc (“Wota WiFi,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website, software, supported devices, and related services.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • name
  • email address
  • username
  • billing and shipping information
  • support messages
  • account preferences
  • information you submit during setup or onboarding

b. Device and Network Information

  • router or device model
  • firmware version
  • device identifiers
  • approximate location derived from IP address
  • uptime and performance data
  • connection quality data
  • logs related to setup, diagnostics, rewards eligibility, and service operation

c. Usage Information

  • pages viewed
  • features used
  • clicks, session activity, and interactions
  • referral information
  • error and crash reports

d. Payment Information

Payments may be processed by third-party payment providers. We typically do not store full payment card details ourselves.

e. Rewards-Related Information

If rewards features are offered, we may collect information necessary to determine eligibility, prevent abuse, and deliver rewards, including account identifiers, device participation data, and related transaction or payout details.

2. How We Use Information

We use information to:

  • provide and operate the Services,
  • create and manage accounts,
  • process purchases and subscriptions,
  • ship hardware where applicable,
  • verify eligibility for features and rewards,
  • improve performance, reliability, and security,
  • detect fraud, abuse, or misuse,
  • communicate with you about updates, support, and account activity,
  • comply with legal obligations,
  • enforce our Terms and policies.

3. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar tools to:

  • keep you signed in,
  • remember preferences,
  • understand traffic and usage,
  • improve the website and Services,
  • support analytics and marketing.

You may be able to control cookies through your browser settings, though some features may not function properly if cookies are disabled.

4. How We Share Information

We may share information with:

  • payment processors,
  • hosting and infrastructure providers,
  • analytics and support vendors,
  • shipping and fulfillment providers,
  • fraud prevention and security vendors,
  • professional advisers,
  • law enforcement or regulators when required by law,
  • affiliates or successors in connection with a merger, acquisition, financing, or asset sale.

We do not sell your personal information for cash. We may share limited data with service providers and partners as needed to operate the Services.

5. Data Retention

We keep information for as long as reasonably necessary to operate the Services, comply with law, resolve disputes, prevent fraud, and enforce agreements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

Depending on your location, you may have rights to:

  • access certain personal information,
  • correct inaccurate information,
  • request deletion,
  • object to or limit certain processing,
  • opt out of marketing communications.

To make a request, contact support@wotawifi.com

8. Children’s Privacy

The Services are not directed to children under 13, or the minimum age required by applicable law. We do not knowingly collect personal information from children without appropriate authorization.

9. International Users

If you access the Services from outside the country where our systems are located, you understand that your information may be transferred to and processed in other jurisdictions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above.

11. Contact

For privacy questions or requests, contact:

Immutifi,Inc
support@Wotawifi.com